1. Cancel your subscription
Two equally valid ways to cancel — pick whichever is easier for you:
From your dashboard
Sign in and head to Settings → Billing. Hit the Cancel button next to your active plan and confirm. Your subscription stops renewing immediately and stays active until the end of the current billing period.
Go to dashboardContact our team
Prefer a human? Send us a short message with the details below and we'll process the cancellation on your behalf and confirm by email.
Contact support2. What we need from you
When you contact support to cancel, drop the following details in your message so we can locate your account quickly:
Email
The email address you used to sign up for your Pix Experts account.
Reason
A quick note on why you want to cancel — what went wrong, or what you wish worked better. Optional but very helpful.
3. After you cancel
- Your subscription stops renewing immediately. There are no further charges.
- You keep paid features until the end of the current billing period — daily, monthly, or annual, depending on your plan.
- Your account stays open with free-tier limits applied; you can re-subscribe any time without losing your history.
4. Related policies
Cancelling and asking for a refund are two different things — if you're looking for your money back, check the Refund Policy first.